The 12 Essential Elements of Data Center Facility Operations
70% of data center outages are directly attributable to human error according to the Uptime Institute's analysis of their 'abnormal incident' reporting (AIR) database. This figure highlights the critical importance of having an effective operations and maintenance (OandM) program. A properly designed, implemented, and supported operations and maintenance (OandM) program will minimize risk, reduce costs, and even provide a competitive advantage for the overall business the data center serves.
This ebook describes unique management principles and provides a comprehensive, high-level overview of the necessary program elements for operating a mission critical facility efficiently and reliably throughout its life cycle.
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