Service Management
The Evolution of Hyperconvergence
This IDC white paper reviews important market trends that have driven rapid growth in global hyperconverged...
Multi-Cloud Management: Take Control of Cloud Transformation
The recent past has underscored two key points: the future is increasingly uncertain and agility is the...
Building the Business Case for ITAM
IT Asset Management (ITAM) is a set of business practices that enables organizations to better manage...
The CIO's guide to aligning technology and business strategy
Today's CIOs have a lot to juggle, including expectations to scale across the business. So, as a CIO,...
Report: Forrester TEI for CSM
To deliver effortless, end-to-end customer experience every time, all parts of your organisation need...
High performance with distributed caching
For many web, mobile, and IoT applications that run in clustered or cloud environments, distributed caching...
Reimagining IT service delivery and operations in unimagined times
Discover the top 3 ways adding Operation Management to your ITSM strategy can help your business be more...
Book of Knowledge for Customer Experience
Technology is always evolving, and customer expectations are evolving with it. ServiceNow is helping...
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