Service Management

Combining IT operations management and security operations using AIOps
Our world of work continues to change at an ever-increasing pace—amidst more threats, and new security...

A Five-Step Plan to Move Your Apps to the Cloud
Cloud applications, platforms, and services are changing the way enterprises compete for customers. The...

NetSuite - helping the manufacturers of the future
A factsheet explaining how NetSuite's cloud-based software suite offers a complete, integrated solution...

From Seismic Disruption to a New Era of Success
No one could have foreseen the terrible impact of the COVID-19 outbreak on humankind. In business too,...

How to Make a More Efficient IT Helpdesk
There's a lot riding on today's Helpdesk Managers and their teams. As organizations have expanded in...

Leadership trends report: customer experience roadmap 2022-2025
Leaders have always needed to innovate to meet demands from the business and customers, but recently...

SteelCentral Aternity for Microsoft Apps and Devices
End User Experience Monitoring for troubleshooting and validating change for Office, Windows, and Surface...

The C-Suite Guide to Digital Business Transformation
Innovative ways to streamline operations Financial businesses face an ongoing challenge – to better...

Case Study – JUSTWork
JUSTWork wants to invigorate the concept of the workplace. For that to be possible, JUSTWork needs an...

A Cloud Built for You
Different businesses require different cloud strategies, but one thing is consistent across the board:...

Everyone’s talking customer experience. Let’s make it happen.
The health of your brand, products, and services depends on delivering exceptional experiences time and...
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