Service Management

Three reasons to manage Office 365 with Citrix Workspace
Are you considering migrating to Microsoft Office 365 or already facing challenges with the move? Don't...

CCW Digital's Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

Microsoft Teams and Telephony
Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations...

Intelligent Authentication and Fraud Prevention Intelliview
In this third annual Intelliview, Opus Research and SymNex Consulting provide enterprise decision-makers...

The Total Economic Impactâ„¢ Of ServiceNow Field Service Management
ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...

Modern Blueprint to Insider Threat Management
Taking a People-Centric Approach to Your Insider Threat Management (ITM) Programme. Insider threats can...

VMware Cloud Foundation: Maximise Digital Business Value
76% of IT organizations are committed to hybrid cloud as a long-term strategy to quickly adapt to changing...

Mind-blowing customer experience starts here
Now is the time to take your digital transformation in a new, more effective direction. At ServiceNow,...

How Strategic Automation Drives Crucial Employee Empowerment
With talent shortages set to impact 90% of organisations globally by 2025, automation isn't just a win...
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