We're coming off one of the most challenging years in business history. The pandemic forced every company...

The Covid-19 pandemic and associated lockdowns have affected the higher education industry in several...

It has been proven that enterprise IT teams that include a no-code/low-code approach for their SAP app...

Business continuity for CIOs, explained. Legacy systems weren't built for the pace of change that CIOs...

Optimising business operations used to mean just lowering costs and increasing profits. But today, you...

Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

To deliver extraordinary, 24/7 services, your IT service agents and operators need shared visibility...

This is a whitepaper by IDG on behalf of Adobe. Today, we don't know how we will return to our workplaces,...

Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...

In March 2020, the COVID-19 pandemic forced companies and organizations around the world to shut their...

In a world defined by rising costs, increasing compliance and the war on talent, how can you stay at...

A guide on how a workforce management strategy can help manage the hospitality labor problem. ...

Digital transformation has witnessed unprecedented acceleration since the pandemic began. All businesses—regardless...

The ongoing COVID-19 crisis, economic uncertainty, and other shifts have made new technologies more important...