This Forrester Consulting Opportunity Snapshot looks at Hyperautomation, and how it is central to business...

Environmental, Social, and Governance (ESG) is about driving business growth while building a more sustainable,...

CIOs are on the hook to speed business processes and workflows that lead to improved customer and employee...

Every organization needs to empower employees if they want higher productivity and satisfaction wherever...

E-signatures create a secure and customer-friendly experience, are legally recognized in most countries,...

Deliver an AI-powered employee experience across any system with Automation Engine. IT organizations...

As well as increased delivery volumes, 'COVID sensitization' has led to customers expecting more. Last...

The modernisation of IT has become an exercise in doing more with less. IT teams know they need to streamline...

How has the COVID-19 pandemic and the necessity of the distributed, anywhere workforce shifted the future...

The employee experience has never been a more critical subject for business leaders. The world of work...

ServiceNow and ESI ThoughtLab surveyed over 900 senior business leaders in five industries across 13...

Our research with Dods Group found that 85% of government decision-makers agreed 'the pandemic accelerated...

How can you give your employees the flexibility and freedom to perform at their best? By building a workspace...

Process efficiencies and cost savings are among the most common benefits of automation, but its impact...