The pandemic has reshaped business in myriad ways, none so much as how people communicate. In a few months,...

The evolution of technology has created a shift in the way we live. As a result, the traditional bricks...

This report by Aberdeen reveals the role and impact of customer operations on service and back-office...

Understanding and questioning existing processes is the first step to creating intelligent workplaces...

The purpose of this guide is to provide networking professionals with the concepts and tools needed to...

Advanced and continuously evolving technologies — artificial intelligence (AI), machine learning (ML),...

Choosing the right DRaaS solution depends on factors like supported workloads, application dependencies,...

Organisations must now grow and pivot with previously unimagined agility. Enticed by the promises of...

Personalizing content for a customer online is key to breaking through the noise. Yet brands face challenges...

No question: Multi-cloud adoption can benefit your business. New question: How can you secure multi-cloud...

What if your database could install, manage, secure, and upgrade itself—with little or no manual administration...

Adoption of third-party support for enterprise software is now mainstream. In a report sponsored by Rimini...

This IDC white paper reviews important market trends that have driven rapid growth in global hyperconverged...

In this whitepaper, research firm IDC dives deep into manufacturing use cases in the cloud, evaluates...