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Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees...

See how Algolia customers accelerate revenue in this commissioned study by Forrester Consulting. The...

This report by Aberdeen reveals the role and impact of customer operations on service and back-office...

There is more to the cloud than meets the eye – and this comprehensive 48-page guide to the cloud success...

Retail may never be the same. Consumers who were previously averse to online shopping suddenly embraced...

In this Netskope Cloud Report™, we've compiled the most interesting trends on cloud service and web...

The top five percent of professional services organizations (PSOs) are experiencing low levels of attrition,...

Create relevant, personalized customer experiences with machine learning Personalizing content for online...

Enterprise security groups today face a daunting task. While their core responsibility of protecting...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

Did you know that approximately 300 billion emails are sent every day and that about half of all email...

ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...

Are you considering migrating to Microsoft Office 365 or already facing challenges with the move? Don't...