CRM
Mobilising employee productivity in the distributed workplace
Citrix and Microsoft shape modern workplaces that unite the essential elements of today's distributed...
Brian Madden Insights: From Desktops to a Digital Workspace
The first 20 years of 'end-user computing' (EUC) were really about desktop computers sitting on users'...
3 Benefits of Running Your Business-Critical Applications on NetApp
Make the Most of Your Essential Data Today's customers are connected. They want information at their...
2020 CIO Cloud Data Management Initiatives
According to the results of Frost and Sullivan's Digital Transformation survey, 99% of businesses are...
Migrating Apps to the Cloud in 5 Steps
Cloud applications, platforms and services are changing the way enterprises compete for customers. The...
10 Endpoint Security Problems and How to Solve Them
Companies are facing massive cybersecurity challenges – many of which are rooted in the endpoint. In...
The Inner Circle Guide to Agent Engagement and Empowerment
Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...
How Mature is your Content Strategy?
Brands that offer outstanding digital experiences attract and retain more customers. But it's difficult...
DynamoDB Users-Why Switching to Couchbase Will Save You Time and Money
Businesses using the Amazon Web Services (AWS) cloud often store their data in Amazon's DynamoDB database...
Change management blueprint for contact centre digital transformation
The COVID-19 pandemic put organisational change into hyperdrive. Businesses were compelled to move to...
The Only Certainty is Uncertainty
We cannot anticipate change, although we can bet on its coming, be it from weather, pandemics, socio-political...
Navigating Legacy and Multicloud
Organisations are re-evaluating the way they approach IT in order to address new needs and embrace opportunities....
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