ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...

Legal and security departments share the common goal of protecting an organisation from harm. But, while...

For those considering a better ITSM solution, there are powerful reasons to think beyond just that singular...

The white paper examines consumer sentiment, retailer best practices, and system requirements for maximising...

Thanks to advances in technology, the business world is changing – it's faster, it's global, and ultimately,...

In today's modern enterprise, more companies rely on an IaaS model. In fact, 93% of IT decision makers...

Customer loyalty can be fleeting. According to PWC, 32% of customers would stop interacting with a brand...

For today's internal audit teams, the audits themselves are only one part of a growing scope of responsibilities. Executives...

Ransomware has swiftly become the bane of enterprise and government organizations alike. The damage is...

An economy based on distancing has emerged following the COVID-19 crisis that has affected European companies....

Today, new application architectures like Devops microservices are opening great opportunities for innovation....

Higher education space is increasingly high-tech, especially in academic and learning spaces, with ubiquitous...

Colleges and universities are increasingly dependent on cloudbased apps and mobile connectivity. Meanwhile,...

The way we work has changed. Modern organisations are putting together new technology systems that allow...