RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

Many organizations, especially large global enterprises, don't always have the best visibility into how...

How does electronic signature work? Is it legally recognised? What are the main benefits of going paper-free? These...

Following one of the most challenging years in business history, the pandemic has forced every company...

Close transformation gaps and stay ahead of change. With market changes, global disruptions, competitive...

We're coming off one of the most challenging years in business history. The pandemic forced every company...

Digital transformation (DX) is paving the way for the future of business, requiring the rapid adoption...

Where work or learning physically happens no longer defines the user experience. Fueled by an appetite...

Risk is at the heart of the insurance business. While disasters and disruption can lead to massive payouts,...

Welcome to The Gorilla Guide To…® Moving Forward in a Work-from-Anywhere World, Foundation Edition....

Learn how leading executives view the short- and long-term benefits of digital acceleration—and the...

Stacks of papers that need to be signed, filing cabinets full of paperwork— these are quickly becoming...

What if you could rapidly digitise key employee processes to better engage and delight your employees,...

Insider risk has become a threat to the modern organisation. And it can no longer be overlooked. With...