This paper explores a path leading to data analytics and artificial intelligence, from understanding...

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8 stories of machine learning success By providing the broadest and most complete set of machine learning...

A global survey of 600 technology decision-makers conducted by MIT Technology Review Insights, in association...

Mastering deal making and integration is now a competitive imperative. At a time of rampant digital disruption,...

In early 2020, IDC performed in-depth primary research on how organizations determine workload placement...

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

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The business of lending money is rapidly changing. Innovative technology, fueled by expanding data and...

Ready to transform your contact center with game-changing AI? The experts at Aberdeen are here to help. Use...

IT has become more crucial to the success of business—84% of today's IT decision-makers agree.1 Yet...

As a CISO, your cybersecurity budget must contend with growing cybersecurity risks, evolving regulations...

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For many organizations, digital transformation had been a business initiative for years, but the pandemic...