Digital transformation

Book of Knowledge for Customer Experience
Technology is always evolving, and customer expectations are evolving with it. ServiceNow is helping...

The Total Economic Impactâ„¢ Of ServiceNow Field Service Management
ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...

Isolated Castles: Incident Response in the New Work From Home Economy
Since the shift to work from home, there's been a paradigm shift in the IT and security industry. The...

IDC: Electronic Signatures Accelerate Business
IDC Analyst Brief: From business to nonprofits and government services – organizations cannot afford...

How 5 Enterprises Consolidated ITSM to Reduce Costs
See how five leading brands modernized ITSM with ServiceNow. For businesses that want to transform, modernizing...

Three Strategies to Accelerate Business Transformation
As your company transforms, it's moving into a cloud-first world where your ecosystem of customers, partners,...

Modern SAP App Development with low-code
While digital transformation helps companies improve their ability to compete, it also poses a variety...

The AI and Machine Learning Imperative
Companies across various industries are seeking to integrate AI and machine learning (ML) into workflows...
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