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Cloud: Be Smart
Cloud' is the buzzword for the last few years when it comes to IT infrastructure, isn't it? And it has...
The Inner Circle Guide to Omnichannel
ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...
How 3 Leading Organisations Took the Fast Path to Cloud
Whether you are faced with moving specific applications to the cloud, having to refresh your infrastructure,...
13 Questions You Must Ask Your Bot Mitigation Vendor
Today, bots are a hot topic, one that affects all web applications. As a result, many vendors are trying...
Trends in Hybrid Cloud
Cloud computing has helped many enterprises transform their IT practices over the past five years, but...
2022 Guide to Leading an Agent-Centric Contact Center
Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees...
Five things every business needs to know about GDPR
After years of preparation and drafting, the final t's were crossed and i's dotted on the General Data...
Cloud is an Operating Model, Not a Destination
The cloud is not simply a destination for workload migration that also somehow solves IT operational...
The CIO guide to cloud native applications
To compete in today's world, business leaders are placing increased demands on IT. Unfortunately, many...
File Services with Azure NetApp Files and Cloud Volumes Service
NetApp Cloud Volumes Service and Azure NetApp Files offer something brand new: a fully-managed service...
Experience in action
Everybody's talking about customer experience The future health of your brands, products, and services...
NoSQL for Dummies
This easy to read guide to NoSQL databases provides the type of no–nonsense overview and analysis that...
Migrating Apps to the Cloud in 5 Steps
Cloud applications, platforms and services are changing the way enterprises compete for customers. The...
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