CRM
AI-powered contact centers to improve customer experience
Leverage AWS Language AI services to enhance customer experiences It's time to leave behind the challenges...
IT Executive Decision Framework: From Virtualisation to Multi-Cloud
Driven by the needs of applications, Digital Transformation is accelerating. IT decision makers must...
Database Solutions Pocket Book
Given the fast pace of modern business, traditional enterprise infrastructure is ill-suited to meet the...
Securing Cloud Applications: Three Ways MFA Can Help
Many cloud applications authenticate users with passwords alone—an alarming notion considering the...
The 4 Benefits of VPN Elimination
The corporate perimeter as you know it no longer exists. Virtual private network (VPN) vulnerabilities...
Meeting the Data-Related Challenges of Cloud Migration
In the current environment, cloud migration is a requirement. As individuals continue to work remotely...
Step-By-Step Cloud Evolution with Microsoft Azure
IT transformation is more than a one-time migration of applications to the cloud, it's an ongoing process...
Top 3 Challenges your Team Faces when Building in the Cloud
And what it means for your business. Today's cloud and security teams are asked to do more with less. Although...
CX Data Strategy: The Ultimate Framework for Better Customer Experience
Customer loyalty can be fleeting. According to PWC, 32% of customers would stop interacting with a brand...
Enterprise Cloud for Dummies
There is more to the cloud than meets the eye – and this comprehensive 48-page guide to the cloud success...
CIO Perspectives Magazine issue 7
Business continuity for CIOs, explained. Legacy systems weren't built for the pace of change that CIOs...
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