Latest Whitepapers

Customer experience is the key battleground for brand differentiation in today's hyper-competitive, always-on,...

IT environments have never been so dynamic, with business models, operating models and workforce paradigms...

When the pandemic forced a seemingly overnight exodus from in-person to online, consumers and businesses...

In this paper, we'll evaluate a combination of survey results from 1,000 enterprises in 11 countries...

Great customer experience is about giving customers more of what they want and need faster. It's about...

How Communication and Social Media Tools Are Changing the Insider Risk Equation for Compliance, IT and...

Raise your security posture with AWS infrastructure and services. AWS's approach to security, including...

Organisations are moving to the cloud and must support today's remote and distributed workforce. For...

Consumer-grade search is one of the hardest feature to get right as it includes multiple disciplines...

Apple's newest version of its iPhone operating system requires users to opt in to allowing apps to track...

Read how an IT services firm enhances UNIX security while simplifying management. ...

When we return to the offices that we left so abruptly in 2020, they may look the same as when we left....

Technology leaders, motivated by the turbulent nature of our economy, have decisively shifted their focus...

As more enterprises move their IT infrastructures to the cloud and get their software via cloud subscriptions,...