Latest Whitepapers

Customer 360 for dummies
Did you know that approximately 300 billion emails are sent every day and that about half of all email...

Sweet dreams are made of these
Every minute your business is operating in the public cloud is costing you money. And the costs are growing...

2022 Social Engineering Report
In our latest social engineering report, Proofpoint researchers analyse key trends and behaviours in...

Making an impact with Cloud Data Management
As consumers and customers, we are accustomed to easy, intuitive, and superfast transactions driven by...

2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

Identity Security: An Essential Piece of Your Zero Trust Strategy
Zero Trust is a security framework that aims to enable an organization's digital business while ensuring...

Aberdeen Customer Operations
This report by Aberdeen reveals the role and impact of customer operations on service and back-office...

CIO Essential Guidance: Intrinsic Security
Despite massive spend to protect enterprise digital assets, security breaches are still on the rise....

Boost operational efficiency with modern ERP workflows
There are several roadblocks that can stand in the way of achieving operational efficiency, including...

The Critical Importance of Securing Government Smart Buildings
Over 50% of governments currently have smart building technologies in pilot or production. By 2023, 20%...

6 Ways a Better Network Helps Offices Grow Stronger, Faster
With the changes in the economic climate and shifts to remote work, we can all confidently agree that...

Don't Diverge—Converge
Digital acceleration is driving the adoption of hybrid IT architectures. These new hybrid environments...
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