Latest Whitepapers
The Great Regeneration: Analysis of Employee Turnover Intentions
Drawn from over 190 million employee survey responses, this report offers human resources professionals...
Securing high tech industry network data
We all understand the negative impact of data loss, so why is it that so many organisations seem to be...
The Gorilla Guide to Rapid Restores with Flash and Cloud
Welcome to this Gorilla Guide covering enterprise data protection, backup, and recovery. The purpose...
Using Open-Source Databases to Get More From Your Oracle Data
Database developers and database administrators (DBAs) have been using open-source databases such as...
10 hot-button CX topics for financial services businesses
Learn how to break down silos and unify objectives to lay the foundation for sophisticated omnichannel...
Chatbot Starter's Guide
Is your contact center struggling to determine which chatbot solution is right for you? This eBook can...
Ransomware Case Studies
Ransomware is a simple name for a complex collection of security threats. Attacks can be short and brutal,...
The benefits of on-prem cloud consumption models
As cloud computing becomes central to the IT service-delivery model, organizations are becoming more...
How to Ensure Flexibility in a Hybrid Multicloud Strategy
Enterprises are moving rapidly to diverse cloud models, including hybrid cloud, multicloud and connected...
The Case for Secure Communications
The tapping of voice communications has occurred virtually as long as electronic communication has been...
Four Big-Time Benefits of building a Data Marketplace
Chief Data Officers (CDOs) and Chief Data Analytics Officers (CDAOs) have now reached a pivot point....
CCW Digital's Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...
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