Project Management

The Gorilla Guide to Achieving IT Asset Management Success
ITAM is about knowing what you've got, where it is, who's using it and how much it costs. If you want...

The Book Of Knowledge - Operating Excellence
Customers and employees now demand that enterprises make their operations more responsible, effective...

Change management blueprint for contact centre digital transformation
The COVID-19 pandemic put organisational change into hyperdrive. Businesses were compelled to move to...

Find new growth opportunities with business model innovation
The world is changing faster than ever, but new opportunities mean that now is the time for your business...

4 steps to automate and connect your organization
Every organization should be able to connect any system to ServiceNow to drive end-to-end process automation....

Strategic Portfolio Management: The thing you've been missing
Strategic Portfolio Management (SPM) encompasses philosophies, capabilities, and processes—supported...

The Promise of XDR for Effective Threat Detection and Response
In October 2020, the Enterprise Strategy Group (ESG), completed a research survey of 388 cybersecurity...

Why HIPAA Compliance is Impossible without Privileged Management
Although HIPAA represents only a portion of the total scope of compliance obligations faced by most organizations,...

Top 3 Challenges your Team Faces when Building in the Cloud
And what it means for your business. Today's cloud and security teams are asked to do more with less. Although...

ITSM Pro: Beyond out-of-the-box
Deliver an AI-powered employee experience across any system with Automation Engine. IT organizations...

Enabling Great Customer Experience
The blueprint for success starts with a technologyfoundation that links an organisation's front- and...

Time to say yes to NoSQL
This whitepaper from Stratecast and Frost and Sullivan provides expert advice to business technology...
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