This report by Aberdeen reveals the role and impact of customer operations on service and back-office...

Ready to start using Microsoft® Azure®, but not sure how to get started? Good news: Getting started...

Chart your roadmap to multi-cloud success by re-envisioning your approach to management on premises and...

Tame Rising SIEM Costs and Complexity Do you worry that your SIEM is falling behind on efficiently handling...

As businesses prioritize their cloud strategies, interest in, as well as adoption of public cloud continues...

Virtual desktop infrastructure (VDI) is a foundational technology that many organizations leverage as...

Hybrid cloud security is a hot topic, especially with the massive growth of public cloud providers like...

A hybrid cloud operating model can provide significant benefits for traditional and modernized IT. However,...

The pressure on IT is mounting. Can you meet it before it becomes too great for today's systems and processes?...

Today, a public cloud versus an on-premises data center is no longer an either/or proposition. Companies...

IDC spoke with organizations to understand the IT and business impact of running applications on VMware...

Since working from home became the new normal, work has become something one does rather than someplace...

Migration to the public cloud should be considered a strategic move, which includes reviewing and planning...

This document will help you identify use cases that fit your organization's plans as you consider a hybrid...