The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...

Whenever a customer sees that you fix issues fast, or that your services are always up and running, their...

In order to succeed, modern businesses must seek to create a workplace that delivers an exceptional customer...

Turbo-charge your growth with smoother experiences and better payment capabilities. Key Findings We know...

Sales teams want to spend more time selling and less time hunting down information. They want to connect...

Environmental, Social, and Governance (ESG) is about driving business growth while building a more sustainable,...

Explosive data growth is a double-edged sword. On one hand, it's enabling the most disruptive and exciting...

While digital transformation helps companies improve their ability to compete, it also poses a variety...

For the past several years, it's been the prevailing wisdom that good cybersecurity and the productivity...

Defend your organization from evolving ransomware attacks. Learn what it takes to reduce risk and strengthen...

In a world defined by rising costs, increasing compliance and the war on talent, how can you stay at...

This is a whitepaper by IDG on behalf of Adobe. Today, we don't know how we will return to our workplaces,...

Traditional approaches fall short when attempting to buy down risk in an ever-changing environment. Conflicting...

A smooth integration is key to the success of any digital transformation project. Many organisations...