CRM

Experience in action
Everybody's talking about customer experience The future health of your brands, products, and services...

How a Cloud-native CMS Makes Content Delivery Faster and Easier
The world of content management is shifting. Real-time, personalised experiences—like receiving offers...

Global SD-WAN Vendor Market Forecasts, 2019
The SD-WAN market is in the early growth stage of the product lifecycle. Key factors driving market adoption...

Brian Madden Insights: From Desktops to a Digital Workspace
The first 20 years of 'end-user computing' (EUC) were really about desktop computers sitting on users'...

Ensuring compliant communications in Financial Services
The pandemic has reshaped business in myriad ways, none so much as how people communicate. In a few months,...


Move to the Cloud with Confidence
Navisite is a leading international provider of enterprise-class managed cloud services. But our story...

Solve your call center's seasonal capacity problem
Seasonal surges in capacity, while difficult, are par for the course for most businesses. And while there's...

Customer 360 for dummies
Did you know that approximately 300 billion emails are sent every day and that about half of all email...

Drive Infrastructure Optimization with Predictive Analytics
As cloud architects move more workloads to public and private clouds, hybrid multicloud architectures...

Breaking Down Walls With Digital Technology
The diversity and bureaucratic nature of government agencies have complicated communication for decades....

Box for Banking
Simplify banking for your customers in the cloud I got into banking to push paper and fill out forms....

The State of Office 365 Performance
Microsoft Office 365 adoption has been growing at the rate of nearly 3MM users per month. How are IT...
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