The world of work is not changing. It has already changed. Firms that have not boarded the ship need...

APIs are a hot topic, energetically debated by businesspeople, IT managers, and developers alike. Most...

The future is data. In a rapidly digitizing world, data is at the root of every opportunity, and essential...

Even when the pandemic restrictions fade, the hybrid digital workplace will remain. That means leaders...

When it comes to transforming how we work, we believe the best way to start is to ask the people doing...

The New Remote Work Era: Trends in the Distributed Workforce is a global report analyzing organizational...

The world of Identity and Access Management (IAM) is rarely controversial. But today, there is a battle...

At a time of disruption and uncertainty, with more disruption and uncertainty to come, businesses must...

We analyzed data from three different sources to create the first Global Customer Engagement Review....

Business today is interlinked with environmental, social, and governance (ESG) responsibilities. The...

In today's distributed environment, software-as-a service (SaaS) applications have given organizations...

While machine learning (ML) has moved beyond the hype to become a meaningful driver of value, many organizations...

Slack commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Corporate dependency on email continues to grow, along with the rise of productivity platforms and threats...