Collaboration

2023 Digital Trends
After two years of seismic behavioural change, we find ourselves in a new world of limitless possibilities,...

2022 Global Customer Engagement Review
Consumers expect real-time, personalized communication, seamlessly choreographed across the channels...

Next-Gen Cloud Contact Centers RingCentral Special Edition
Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

Protect K-12 Schools from Cyberattacks with Active Breach Protection
Ransomware is not just another buzzword. It is a very real threat to educational institutions of all...

Case Study – JUSTWork
JUSTWork wants to invigorate the concept of the workplace. For that to be possible, JUSTWork needs an...

Open Channels, Hidden Threats
How Communication and Social Media Tools Are Changing the Insider Risk Equation for Compliance, IT and...

Solving the Talent Puzzle
The top five percent of professional services organizations (PSOs) are experiencing low levels of attrition,...

Understanding Low-Code and Citizen Development
Speed and agility have never been more critical for organizations. Why? Because there's a constant need...
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