Cloud
A Zombie's Survival Guide in a Changing Database World
With the rise of autonomous databases – and all the other scary changes in database management systems...
Case Study - The Student Hotel
The Student Hotel wants to rethink the hospitality sector. It aims to create flexible, multi dimensional...
A New Paradigm for Salesforce Testing
Just as low-code and no-code development tools are transforming velocity for the new ways that we work,...
Unified Fast File and Object (UFFO) Storage
In this book, you get an idea of the vast potential for unstructured data — and also the infrastructure...
Retail Finance Transformation: Why Businesses Can not Afford to Wait
Retail finance can't depend on manual systems and processes in a time of unpredictable revenue, demand,...
The US Customer Experience Decision-Makers’ Guide 2019-20
The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...
Empowering Medical Manufacturers to Become Leaders
Due to increasing technology and product complexity, regulatory requirements and supply chain issues,...
CIO Roadmap to Hybrid and Multi-Cloud
While cloud has become a key driver of business expansion and operational efficiency, business and IT...
Seizing the Upper Hand in Ransomware Attacks
Over the last several years, ransomware attacks launched by threat actors and cyber criminals have grown...
Getting Started with DMARC
Email fraud costs companies around the world billions and can destroy brand reputation and consumer trust...
7 trainable soft skills for outstanding agents
The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...
What You Don't Know Can Hurt You: Expert advice on measuring risk
Managing risks begins with measuring risks. But how do you measure risks accurately? How do you share...
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