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The 12 Essential Elements of Data Center Facility Operations
70% of data center outages are directly attributable to human error according to the Uptime Institute's...

Stop Ransomware With Ongoing Preparation
Reports of successful ransomware breaches continue to rise at an alarming rate. New malware strains and...

The US Customer Experience Decision-Makers’ Guide 2019-20
The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...

App Development as a Core Business Capability
Many organisations now understand the critical role that apps play in enabling their people, as well...

What Makes Real Threat Intelligence
First popularized in terminology several years ago, threat intelligence means many things to many people....

5G for Dummies
5G, the next iteration of wireless networks, is not merely an incremental increase in network speed and...

The State of the State of Application Exploits in Security Incidents
Cybersecurity is always about perspective, and that's doubly true when talking about application security....

Solving the Key Challenges in Mobile App Development Lifecycle
In a heavily fragmented mobile environment, developing applications compatible with multiple platforms...

Break down data silos
Make data available to anyone at any time. To make decisions quickly, organizations will want to store...

The Inner Circle Guide to AI, Chatbots and Machine Learning
The Inner Circle Guide to AI, Chatbots and Machine Learning is part of a series of analyst reports investigating...

Cultivating a future-proof customer journey strategy
When the pandemic forced a seemingly overnight exodus from in-person to online, consumers and businesses...

MIT Executive Guide: The AI and Machine Learning Imperative
Companies across various industries are seeking to integrate AI and machine learning (ML) into workflows...
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