Service Level Management

The evolution of process automation
Automation has a long and storied history. Today, advancements in artificial intelligence (AI) are spawning...

The 10 Universal Truths of Identity and Access Management
Most organizations implement technology to do things better, deliver higher value, fulfill their mission...

Future-Ready Identity and Access Management
This e-book offers five fundamentals to help you find a new approach to identity access and management...

The Practical Guide to XLAs
No matter the size of your business – in 2021 and beyond – for IT organizations to effectively respond...

Designing Hyper-Aware Healthcare Facilities
At its core, the Internet of Things (IoT) is an amalgamation of machines in the physical world, logical...

Data In, Value Out
In today's increasingly data-driven business landscape, the companies who succeed are typically those...

Windows Virtual Desktop Jumpstart
Not all applications are web-based or designed to run from the cloud. Many applications still require...

The Forrester Waveâ„¢: Big Data NoSQL
In this report, Forrester states that, 'NoSQL has become critical for all businesses to support modern...

Make your Business Case for Sitecore Content Hub
You need an end-to-end view of your content lifecycle to meet customer expectations and deliver personalized...

Three reasons to manage Office 365 with Citrix Workspace
Are you considering migrating to Microsoft Office 365 or already facing challenges with the move? Don't...

Why HIPAA Compliance is Impossible without Privileged Management
Although HIPAA represents only a portion of the total scope of compliance obligations faced by most organizations,...

A Simpler, Smarter Approach to Mac Management
Mac devices are making massive inroads across every industry, as more companies offer Mac as a choice....
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