RAID

14 innovative personalisation ideas for the digital-first customer
Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

Inside The Mind of a Hacker 2019
The first step in cybersecurity? Think like a hacker. According to a recent report, 71% of cybercriminals...

MandA IT Integration Checklist: Active Directory
If your organization is involved in a merger and acquisition, the impending IT integration project might...

The State of Systems of Agreement 2020
All business processes rely on agreements — whether those are agreements between business units, clients,...

The Inner Circle Guide to Agent Engagement and Empowerment
Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...

NoSQL for Dummies
This easy to read guide to NoSQL databases provides the type of no–nonsense overview and analysis that...

All-Flash Buyer's Guide: Tips For Evaluating Solid State Arrays
Are you looking to switch to all-flash storage? Learn how to evaluate your storage options to increase...

Penetration Testing For Dummies
Target, test, analyze, and report on security vulnerabilities with pen-testing Pen-Testing is necessary...

Upgrade to State-of-the-Art Log Management
Most log messages traditionally come from three types: system logs of servers, network devices, and applications....
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