A renewed, and long overdue, focus on retention is finally here. Companies are finding success through...

We are living in an unprecedented time driven by rapidly changing economic scenarios, the rise of digital...

With the unprecedented ability of organizations to digitally collect, process and sell personal data...

Established organizations are facing an unprecedented level of digital and competitive disruption to...

We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how...

Digital business depends on scalable and resilient digital infrastructure, modern data-intensive applications,...

Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

Create relevant, personalized customer experiences with machine learning Personalizing content for online...

The modern enterprise lives in a multi-cloud world, where delivery of infrastructure resources and IT...

Build a cloud and SaaS future and empower teams to fast-track development Meeting customer demand is...

Security and IT organizations must protect against new attacks at scale — and safeguard data in use,...

The pace of digital transformation is accelerating as businesses adapt to changing customer expectations....

Intentionally establishing a multi-cloud strategy is a powerful way to modernize your IT infrastructure...

New technologies can help government organizations reduce costs, improve constituent services, and quickly...