Machine Learning
IDC Tech Spotlight: Employee Experience
A mature employee experience program can simplify workflows across interfaces, online systems, apps,...
Automation for Service Operations
As speed is vital in creating and taking opportunities, you can get ahead by automating the way work...
2020 IT Skills and Salary Report
The COVID-19 pandemic has placed greater emphasis on the need for skilled IT and tech professionals to...
From Idea To Innovation Building In The Cloud
Businesses have long faced an accelerating need for innovation — to rapidly develop new products,...
The Inner Circle Guide to Agent Engagement and Empowerment
Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...
5 Benefits of Partnering with Webroot
While cyberattacks continue to evolve in volume, organization, and sophistication, security technology...
Reduce Alert Fatigue in Your IT Environment
Security teams are tasked with managing a huge volume of alert logs, and this noise can overwhelm any...
Track Possible COVID-19 Symptoms? There's an App for That
In times of crisis, the ability to respond quickly makes all the difference. From the earliest days of...
Data-Empowered Construction
In today's construction industry, data analytics is essential for maximizing performance and staying...
Deploying Flexible Data Protection to Support Cloud Workload Placement
Digital transformation (DX) projects are designed to help organizations better utilize data for competitive...
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