Fraudsters employ bots and automated attacks that scour apps looking for any opportunity to hijack business...

For years, companies have been investing in new technologies, cultivating their culture, and transforming...

By creating a frictionless foundation for finance, HR, planning, and analytics, Workday can help retailers...

Digital Transformation, a key focus of successful organizations, proves itself a business imperative,...

In today's remote and hybrid workplace, richer employee experiences are a must. This employee experience...

Learn how Artificial Intelligence (AI) and other intelligent technologies can transform your customer...

After two years of seismic behavioural change, we find ourselves in a new world of limitless possibilities,...

Security operations are often managed in silos—prone to human error, manual processes and minimal visibility....

Companies across various industries are seeking to integrate AI & machine learning (ML) into workflows...

Across industries, data continues to grow as an extremely valuable resource. This is especially true...

Your path to total service visibility and great service availability. Your CMDB is a critical tool for...

The US Customer Experience Decision-Makers' Guide is a major annual report studying the CX strategy,...

The health of your brand, products, and services depends on delivering exceptional experiences time and...

According to an IBM study, the vast majority of organisations surveyed are unprepared to respond effectively...