Machine Learning

CCW Digital's Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

Pure Storage FlashBlade: Unified Fast File and Object (UFFO) Platform
Operational efficiency is the most-cited objective for digital transformation according to ESG research....

The great optimization: A people-first guide to hyperautomation
There is a need to make complex, ad-hoc processes more accessible, more efficient, and executed with...

Six Top Trends and Predictions for Data, Analytics, and AI in 2021
Although making predictions about the future is difficult even under the best of circumstances, it's...

Four Reasons to Rethink Your ERP Vendor
Read this guide for everything you need to know about enterprise cloud applications, the questions you...

Five Ways to Reduce the Cost and Complexity of File Sharing
There are two ways a legacy technology solution gets retired. Gradually, and all of sudden. No one likes...

Next-Gen Cloud Contact Centers RingCentral Special Edition
Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

How to secure your business with the Content Cloud
Hope is NOT a strategy: Secure your business with the Content Cloud Seems like every week there's news...
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